Shipping
Do you ship internationally?
Yes. We ship to every country, but you must have a credit card issued by a major bank capable of Address Verification Services.
What method of shipping do you use?
All Mishimoto orders are shipped via UPS.
How much does shipping cost?
Shipping costs will vary based on your location and shipping method. To best find out shipping costs, add the items into your shopping cart and proceed to checkout. You can check the shipping options and costs before finalizing your checkout.
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Returns
Can I return my item?
Yes, you can return your item up to 14 days after receiving it. All returns must be unopened and uninstalled.
How do I return my item?
First contact sales@mishimoto.com with your order number to request a return authorization. Once you receive it, you will be asked to ship the item back to us. Customers are responsible for return shipping.
Do you charge a restocking fee?
Yes, we charge a 12% restocking fee on all returned orders.
How long does it take to receive a refund?
Once we receive your return, we will refund you within 5 business days.
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Policies
What types of payment do you accept?
Visa, Mastercard, Discover, American Express
Is this site safe to shop on?
Mishimoto.com is hosted on Yahoo! Store. Yahoo! Store is safe and secure. You can shop with confidence knowing that Yahoo! and Mishimoto will never sell or use your information for any other purpose than to process your order.
Can I order by phone?
Absolutely. Call us toll-free at 877-GOMISHI and we will be happy to place your order for you.
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Products
Does my product have a warranty?
All Mishimoto products come with a ‘no questions asked’ one year warranty. If you break it, we will fix or replace it for the first year. We stand behind our products with a 100% satisfaction guarantee.
Can you make a one-off custom product for me?
Currently we are unable to make any custom products.
You don’t make something for my car, what gives?
We’re always expanding our product lines. Send an e-mail to sales@mishimoto.com with a request for us and we may just make it!
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